Terms of Service – Tuhil Threads
OVERVIEW
Tuhil Threads operate this website. Throughout the site, the terms “we”, “us” and “our” refer to Tuhil Threads. Tuhil Threads offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to acheck this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on BigCommerce. They provide us with an online e-commerce platform that allows us to sell our products and services to you.
1. Online Store Terms
By using our website and placing an order with Tuhil Threads, you confirm that you are at least the age of majority in your country, state, or province of residence. If you are not of legal age, you must have the consent of a parent or guardian. You agree not to use our products for any unauthorized or illegal purpose, and you must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). A breach or violation of any of the Terms will result in an immediate termination of your Services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
3. Accuracy, Completeness and Timeliness of Information
We strive to provide accurate and up-to-date information on our website, but we do not guarantee that all content is accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting more complete sources of information. Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
4. Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
5. Products or Services
Certain products may be available exclusively online through our website. These products may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colours and images of our products, but we cannot guarantee that your device’s display will be accurate. We reserve the right to limit the quantities of any products that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
6. Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person or per household. In the event that we make a change to or cancel an order, we will attempt to notify you. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
We offer Klarna as a third-party payment provider to facilitate flexible payment options for our customers. By selecting Klarna at checkout, you acknowledge that the payment agreement is between you and Klarna. It is your responsibility to read, understand, and accept Klarna’s terms and conditions prior to completing your purchase.
For full details, please refer to Klarna’s official terms here: https://www.klarna.com/uk/terms-and-conditions/
7. Optional Tools
We may provide access to third-party tools which we neither monitor nor control. You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis without warranties or conditions of any kind. Any use of optional tools offered through the site is entirely at your own risk. We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
8. Third-Party Links
Certain content, products and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability for third-party materials or websites. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
9. User Comments, Feedback and Submissions
If you send certain submissions (e.g., contest entries or creative ideas), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, and otherwise use in any medium any comments that you forward to us. We are under no obligation to maintain comments in confidence or respond.
10. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy. Please refer to our privacy policy for detailed information on how we handle your personal data.
11. Errors, Inaccuracies and Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
12. Prohibited Uses
You agree not to use our website, services, or products for any unlawful or unauthorized purpose. Prohibited uses include but are not limited to: Violating any local, national, or international laws or regulations, Infringing on intellectual property rights, Harassing, abusing, insulting, defaming, intimidating, or discriminating against individuals or groups, Submitting false or misleading information, Uploading viruses or malicious code that could harm our website or interfere with its security, Collecting personal data from other users without consent, Spamming, phishing, or engaging in other harmful or unethical digital practices. Violation of any of these terms will result in immediate termination of your access to our services and may lead to legal action if necessary.
13. Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. While we strive for the best possible customer experience, our website and services are provided “as is” and “as available,” without warranties of any kind.
Tuhil Threads and its affiliates, partners, and staff shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
14. Indemnification
You agree to indemnify, defend, and hold harmless Tuhil Threads, its owners, employees, suppliers, and affiliates from any claim or demand—including reasonable legal fees—arising from your breach of these Terms of Service, your violation of any law, or your misuse of our website or services.
15. Severability
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall still be enforced to the fullest extent permitted by law, and the remainder of the Terms shall remain valid and enforceable.
16. Termination
These Terms are effective unless terminated by you or us. You may terminate at any time by discontinuing use of our services. We reserve the right to suspend or terminate your access if we believe you have violated any part of these Terms. Upon termination, all obligations and liabilities incurred prior to the termination shall survive.
17. Entire Agreement
These Terms of Service, along with our Privacy Policy and other posted policies, constitute the full agreement between you and Tuhil Threads. They supersede any prior agreements or understandings, whether written or oral. Any ambiguities shall not be interpreted against the drafting party.
18. Governing Law
These Terms and any related agreements shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
19. No Warranties on Products
Unless explicitly stated otherwise in writing by Tuhil Threads, all products purchased through the Site are provided on an "AS IS" and "AS AVAILABLE" basis without any warranty whatsoever from Tuhil Threads
TO THE MAXIMUM EXTENT PERMITTED BY LAW, Tuhil Threads EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, WITH RESPECT TO THE PRODUCTS, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY, ACCURACY, TITLE, OR NON-INFRINGEMENT OF THIRD-PARTY RIGHTS.
Tuhil Threads makes no warranty that the products will be free from defects in materials or workmanship under normal use and service. Any warranties applicable to the products purchased through the Site, if any exist at all, may be limited to those potentially offered by the original manufacturers of the base materials or components used in the products. Tuhil Threads does not provide any separate or additional warranty coverage for the finished goods sold.
This disclaimer does not affect your statutory rights as a consumer where applicable law prohibits such disclaimers. If applicable law requires any warranties with respect to the product, all such warranties are limited in duration to ninety (90) days from the date of purchase or the minimum duration allowed by law, whichever is longer.
19. Changes to Terms & Conditions
We reserve the right to modify or replace any part of these Terms at our discretion. Any changes will be posted to this page. It is your responsibility to check for updates periodically. Continued use of our website after changes constitutes acceptance of those changes.
20. Contact Information
If you have any questions regarding these Terms & Conditions, please don’t hesitate to contact us at info@tuhilthreads.co.uk
April-2025